- We are committed in providing quality products to our customers. We are happy to issue a product exchange for new and unopened normal priced products that is returned within 7 days from receiving your order if you are not satisfied.
- All returns must be in original condition with packaging intact due to hygiene purpose. Please do provide your contact details, original receipt/invoice number or mail order packing invoice and reasons for return in the return parcel:
T2-19-3A, 8trium Tower
Jalan Cempaka SD12/5
Bandar Sri Damansara
52200. Kuala Lumpur
- All products may be exchange once.
- Products sold are non-refundable due to aspect is a hygience product. All original shipping and handling charges are non-refundable.. Products are to be returned in its original brand new condition via sender’s preferred delivery mode. We recommend that you use a reliable courier service with parcel tracking services to prevent damages. All cost related to sending the item back will be bear by sender itself.
- Please allow 1 - 2 weeks from the day you return your product for your request to be processed. You will be contacted once your return is completed.
- We reserve the right of final decision if the product returned is in unsatisfactory condition, or the above terms are not met.